helm.

Kristina Mausser is the principal of helm., a leadership advisory practice based in Canada. She is an executive coach with more than 20 years of experience helping leaders, teams, and organizations build leadership capability — grounded in stewardship, adaptability, and strategic foresight.

"Kristina is a highly effective executive and organizational coach. She excels at helping you and your team change the way you work. I highly recommend her if you want to take your team or organization to the next level."

Nicholas G (Bank of Canada)

"Kristina's insight into human dynamics and her intuitive ability to meet people where they are made her impact strategic. Her contributions to shaping leadership were critical to our business success."

Dani J (Linxon)

"As I navigated my responsibilities as both leader and individual contributor, Kristina offered clarity, perspective, and practical advice that helped me tackle challenges more confidently."

Heidi M (Shopify)

"Working with Kristina enabled me to clarify the immediate challenges I've been facing, plan for long-term objectives, and engage more assertively in my role."

Werner P (Sunrise GmbH)

"I've trusted Kristina's judgement and counsel for a variety of professional matters. I appreciate her character and the passion in her work and educational style."

Alisan A (Novo Nordisk, Frog)

Kristina builds high-trust partnerships with leaders and organizations ranging from startups and Fortune 500 companies to public sector and government institutions, across Canada and internationally.

Her work operates across three core interconnected dimensions:

Leaders

Adapt and lead through 1:1 executive coaching and strategic leadership development. Focused on supporting leaders navigating complexity, transition, and pivotal moments of change.

Teams

Align teams and strengthen collaboration through coaching and leadership support focused on trust, resilience, adaptability, and evolving ways of working.

Organizations

Build leadership capability through leadership development initiatives designed to help organizations adapt to AI-shaped environments and the shifting nature of work.

Leadership in the Age of AI

Since 2001, Kristina has built lasting partnerships with leading organizations, helping leaders navigate major shifts in technology, work, and communication — from the early days of the web and e-commerce to social media, digital transformation, and today's AI-shaped workplace. She began coaching alongside her leadership work at Shopify in 2018 and launched helm. in 2024.

Consumer Products Institute of Canada
Canada

Executive coaching embedded within the Consumer Products Institute of Canada's accredited leadership development pathways — one of two certified coaches selected to support emerging commercial leaders across Canada's consumer products sector.

Leadership Capability, Emerging Leader Development, Learning & Development

Global Affairs Canada
Canada

Executive coaching for a senior communications leader navigating strategic decision-making and leadership development amid significant geopolitical uncertainty.

Leadership Capability, Adaptive Leadership

Scotiabank
Canada

Executive coaching for individual leaders focused on performance, collaboration, and executive presence — bringing product-minded leadership frameworks into a traditional banking environment to shift how leaders approached their work and advancement.

Leadership Capability, Adaptive Leadership, Human-Centred Leadership

GoldSilver.com
USA

Leadership offsite design and facilitation for a global executive team in Mexico, focused on surfacing strategic priorities, building alignment, developing operating agreements, and fostering cohesion across a distributed leadership group.

Leadership Capability, Team Effectiveness, Strategic Alignment

Canadian Executive and Leadership Coach, Kristina Mausser

Hello, bonjour

Kristina works with leaders and organizations — online, and in-person where it matters most.

Her work is grounded in evidence-based and ethical practices, backed by credentials that include:

Certified Executive Coach, Excellence in Executive Leadership
Rotman School of Management, University of Toronto
Mastering Team Coaching: A Complex Systems Perspective
Institute of Coaching
Post-Graduate Diploma, E-Commerce
Centennial College
Post-Graduate Diploma, Digital Experience Design
Centennial College
Bachelor of Arts, English | Business
Wilfrid Laurier University
Certified Hogan Practitioner
Hogan Assessments
Member
European Mentoring and Coaching Council Global
Member
Institute of Coaching, McLean Hospital (Harvard Medical School)

This is leadership for what’s next — adaptive, grounded, and human.

Every engagement begins with understanding your context, your challenges, and what support would be most useful.

Let's Talk

Whatever brought you here, the next step is a conversation. Share a little about what's on your mind and Kristina will be in touch.